Shipping Policy

Shipping Policy BBA Mastro


Shipping Policy

BBA Mastro dispatches orders daily via our warehousing partners. BBA Mastro utilise a range of couriers to facilitate your delivery worldwide.

All our orders come with a Tracking Number so you can track online and always know where your parcel is.

Please allow enough time on your end for orders to arrive as we cannot control any unplanned courier delays nor refund your orders if they do not arrive on time.

Typically deliveries will arrive in 3-5 business days to most capital cities and 5-7 days to most remote regional areas.

BBA Mastro is pleased to offer various shipping options for product shipped within Australia as well as an option for International shipping.

Within Australia

1. FREE Shipping - Australian orders of $500 or more
2. Flat rate shipping fee (order as much as you like) – STANDARD $10.00 AUD*

New Zealand Orders - Flat rate shipping fee (order as much as you like) - Standard $20.00 AUD*

International (anywhere except Australia and New Zealand) - Flat rate shipping fee – Standard $30.00 AUD*

*Please note for exceptionally large orders including wholesale shipments (within Australia and International) an additional shipping fee may apply. BBA Mastro will let you know if for some reason your order falls outside our general shipping terms.

PLEASE NOTE: Shipping Confirmation/ Tracking Number emails are not emailed to customers until the end of the day the order was placed and paid for. This email will have all the information regarding the carrier used for your order and how it can be traced.